A writer loses everything on his iPhone, his iPad and his Mac—including all of the photos from the first year and a half of his daughter’s life—after a hacker infiltrates his Amazon, Apple, Gmail and Twitter accounts:

Had I been regularly backing up the data on my MacBook, I wouldn’t have had to worry about losing more than a year’s worth of photos, covering the entire lifespan of my daughter, or documents and e-mails that I had stored in no other location.

Those security lapses are my fault, and I deeply, deeply regret them.

But what happened to me exposes vital security flaws in several customer service systems, most notably Apple’s and Amazon’s. Apple tech support gave the hackers access to my iCloud account. Amazon tech support gave them the ability to see a piece of information — a partial credit card number — that Apple used to release information. In short, the very four digits that Amazon considers unimportant enough to display in the clear on the web are precisely the same ones that Apple considers secure enough to perform identity verification. The disconnect exposes flaws in data management policies endemic to the entire technology industry, and points to a looming nightmare as we enter the era of cloud computing and connected devices.

“How Apple and Amazon Security Flaws Led to My Epic Hacking.” — Mat Honan, Wired

More Honan

[Not single-page] A look back at one of Apple’s most beloved failures, starting with a purchase of the original Newton on eBay:

Once I’d put four AAA batteries and a watch-battery backup into the MessagePad for the first time, powering it up felt like bringing it out of cryogenic suspension. Newtons, it turns out, begin their lives believing that it’s 5am on January 1, 1993. And the only way to set the year to 2012 is to flip the calendar forward, one month at a time. I tapped the MessagePad’s screen 230 times to set the date, watching the months flutter by like pages falling off a calendar to indicate the passage of time in some old movie.

As I did, I was already struck by a fact about the PDA’s screen: It’s terrible. Terrible.

“Newton, Reconsidered.” — Harry McCracken, Time

More from Time magazine

Nearly one year after taking over for Steve Jobs, a report card for the new CEO. The company has never been more efficient, or fun, but some are wondering about the future of the products: 

The ultimate ‘tell’ of tectonic changes at Apple will be the quality of its products. Those looking for deficiencies have found them in Siri, a less-than-perfect product that Apple released with the rare beta label in late 2011, a signal that the service shouldn’t be viewed as fully baked. Siri’s response time has been slow, meaning the servers and software powering it are inadequate. ‘People are embarrassed by Siri,’ says one former insider. ‘Steve would have lost his mind over Siri.’

Obviously, no one can say for sure how Steve Jobs would have reacted to anything that’s going on at Apple, and Cook seems increasingly comfortable leading the company where he thinks it should be going. Jobs was opposed to dividends and stock buybacks, for example. Yet Cook repeatedly prepared investors for a coming dividend by stating publicly that he had no ‘religious’ opinion about them. Apple announced on March 19 that it would begin paying a quarterly dividend of $2.65 a share and buy back $10 billion worth of stock.

“How Tim Cook is Changing Apple.” — Adam Lashinsky, Fortune

More from Lashinsky

Steve Jobs pledged to go “thermonuclear” in Apple’s battle against Google’s Android and device manufacturers like Samsung who he claimed ripped off the iPhone and iPad designs. But bringing a patent fight to court comes with significant risks:

Several Asian manufacturers were noodling around with similar-looking rectangular smartphones before the iPhone came to market. Tipping its hat to a fellow Korean manufacturer, Samsung notes that in 2006, nearly a year before the iPhone appeared, LG Electronics (066570) announced the round-cornered LG Chocolate, with ‘virtually all of the [design] features Apple claims’ to have patented. In December 2006, before Apple released images of the iPhone, Samsung itself filed a design patent in Korea for a similar rectangular phone called the F700. Smartphone and tablet-computer design was ‘naturally evolving’ in the direction Apple claims it has exclusive rights to use, according to Samsung. If true, that matters because basic patent law states that if an idea is ‘obvious’ to an ‘ordinary observer’ at the time of its invention, it doesn’t deserve patent protection. By attacking Samsung, Apple has inadvertently put its own patents into play.

“Apple’s War on Android.” — Paul M. Barrett, Bloomberg Businessweek

See also: “Google Android: on Inevitability, the Dawn of Mobile, and the Missing Leg.” — Mark Sigal, O’Reilly Radar, Dec. 3, 2009

Roger Fidler was a head of innovation for Knight-Ridder who convinced his company to let him set up a lab in the early 1990s to explore the creation of tablet computers. They were next door to a lab owned by Apple:

Fidler smiles through a scruffy gray Jobsian beard. He has known the answer for a long time. In 1994, while running a lab dreaming up the future of newspapers, Fidler starred in his own video demonstrating a prototype he cooked up that was remarkably like the iPad — black, thin, rectangular, with text and video displayed on-screen.

A narrator described technology that at the time sounded like science fiction: “Tablets will be a whole new class of computer. They’ll weigh under two pounds. They’ll be totally portable. They’ll have a clarity of screen display comparable to ink on paper. They’ll be able to blend text, video, audio and graphics together. . . . We may still use computers to create information but will use the tablet to interact with information — reading, watching, listening.”

“For Tablet Computer Visionary Roger Fidler, a Lot of What-Ifs.” — Michael S. Rosenwald, The Washington Post

See also: “The Tablet.” — John Gruber, Daring Fireball, Dec. 31, 2009

The harsh working conditions inside factories that make products for Apple:

“We’ve known about labor abuses in some factories for four years, and they’re still going on,” said one former Apple executive who, like others, spoke on the condition of anonymity because of confidentiality agreements. “Why? Because the system works for us. Suppliers would change everything tomorrow if Apple told them they didn’t have another choice.”

“If half of iPhones were malfunctioning, do you think Apple would let it go on for four years?” the executive asked.

“Human Costs Are Built Into an iPad.” — Charles Duhigg, David Barboza, The New York Times

Previously: “Apple, America and a Squeezed Middle Class.” — Charles Duhigg, Keith Bradsher, The New York Times

See also this #Audiofiles story: “Mr. Daisey and the Apple Factory.” This American Life, Jan. 6, 2012

How the U.S. lost out on iPhone manufacturing work, and what it means for the future of job creation in the United States: 

But as Steven P. Jobs of Apple spoke, President Obama interrupted with an inquiry of his own: what would it take to make iPhones in the United States?

Not long ago, Apple boasted that its products were made in America. Today, few are. Almost all of the 70 million iPhones, 30 million iPads and 59 million other products Apple sold last year were manufactured overseas.

Why can’t that work come home? Mr. Obama asked.

Mr. Jobs’s reply was unambiguous. “Those jobs aren’t coming back,” he said, according to another dinner guest.

“Apple, America and a Squeezed Middle Class.” — Charles Duhigg, Keith Bradsher, The New York Times

See also: “The Untold Story of How My Dad Helped Invent the First Mac.” — Aza Raskin, Fast Company Design, Feb. 14, 2011

It had taken a while for the world to realize what an amazing treasure Steve Jobs was. But Jobs knew it all along. That was part of what was so unusual about him. From at least the time he was a teenager, Jobs had a freakish chutzpah. At age 13, he called up the head of HP and cajoled him into giving Jobs free computer chips. It was part of a lifelong pattern of setting and fulfilling astronomical standards. Throughout his career, he was fearless in his demands. He kicked aside the hoops that everyone else had to negotiate and straightforwardly and brazenly pursued what he wanted. When he got what he wanted — something that occurred with astonishing frequency — he accepted it as his birthright.

“Steve Jobs, 1955 – 2011.” — Steven Levy, Wired

See also: “Steve Jobs Was Always Kind To Me (Or, Regrets of An Asshole).” Brian Lam, The Wirecutter